Privacy

Personal information

In this privacy statement the term personal information means any information from which your identity is apparent or can be reasonably ascertained.

Tweed Shire Council (Council) collects personal information directly from you in order to conduct business and meet statutory and regulatory obligations.

You can ask us to correct any errors or make amendments to personal information we have about you (subject to you providing evidence of identity).

We do not collect personal information about you if you are only browsing this website.

For more information see Council’s Privacy Management Plan(PDF, 442KB).

Use of this website

Council measures traffic to this website and uses cookies through Google’s Analytics display advertising features to monitor visits. Cookies identify and recognise the computer, but not the person using the computer, when you visit our website.

The use of cookies is an industry standard and most major websites use them. The data obtained is used to help us improve the website and each user’s experience. We may also use this information to offer you tailored content such as ads.

If you prefer not to have cookies monitor your website usage, you can change the privacy setting of your browser to disable cookies or to warn you when cookies are being used. Google Analytics offers opt-out tools for the web or you can refer to your Internet browser’s ‘help’ information about how to change your cookie preference.

The information we can log when you access this website includes:

• your IP or server’s address
• the date and time of your visit to the site
• the pages accessed and time spent displaying each page
• your operating system (for example, Windows 7, iOS 8.1)
• your web browser version and type (for example, Internet Explorer 11, Safari 8.0, Chrome 62.0)
• the time taken to transmit information to you
• the previous Internet address from which you came directly to this website
• no attempt will be made to identify users individually except in the unlikely event of an investigation, where inspection of the Internet web server logs is required by law (for example, by a law enforcement agency)

Closed Circuit Television (CCTV) on the Northern Rivers Rail Trail

The Northern Rivers Rail Trail (NRRT) is committed to promoting a safe and secure environment for all trail users, residents, businesses, and visitors. To support this commitment, a number of CCTV cameras are installed and operating at the trail head in Murwillumbah. These cameras are owned and managed by Tweed Shire Council and form part of Council’s broader community safety and crime prevention strategy.

CCTV cameras at the NRRT trail head operate 24 hours a day and record activity within their field of view. The primary purposes of these cameras are to:

• Reduce crime and anti-social behaviour
• Assist in detecting offences
• Support the identification and prosecution of offenders
• Enhance the safety and security of the community

All recorded data is securely stored by Tweed Shire Council and is only accessible to authorised Council officers or law enforcement agencies for lawful purposes related to the prevention or detection of criminal offences and operational matters. Members of the public do not have a right to access CCTV footage. Requests for footage must be made by law enforcement agencies in accordance with Council’s access to information process. Council does not provide footage to individuals or organisations other than law enforcement agencies.

The operation of these cameras is governed by Tweed Shire Council’s CCTV in Public Places Policy, which ensures compliance with all relevant legislation, including the Privacy and Personal Information Protection Act 1998 (NSW), the Government Information (Public Access) Act 2009, and the Workplace Surveillance Act 2005.

If you have any questions or concerns regarding the CCTV cameras or would like further information about the policy, please contact Tweed Shire Council at tsc@tweed.nsw.gov.au.

The CCTV in Public Places Policy was adopted by Council in February 2021.

Please contact us if you have any questions. To request access to any personal information that we hold see access to information.