Council is committed to providing equal access to our community, including via our website and customer services.
Our vision for the website is to significantly enhance the online customer experience and make it easy for residents, businesses and visitors to find exactly what they’re looking for regardless of location, age, ability or technology.
If you have any difficulties using this website or finding what you’re looking for, contact us.
Web content accessibility
We are committed to making our website as accessible as possible and aim for ‘AA’ standard with the international Web Content Accessibility Guidelines (WCAG).
Using this website
Our website has been designed to work on all devices and browsers, however you may experience some limitations on older technologies, such as Internet Explorer browser.
If possible, try to use a modern browser such as Chrome or Safari.
For keyboard only users we have a ‘skip to content’ link at the top of each page, hidden from standard view, that appears as the first item when tabbing through the page.
The site allows keyboard users to tab through all menus and content. You can use arrow keys to move through options within a container such as a drop-down. Pressing the Escape key dismisses a menu or container.
Reading text aloud
Most modern computers and devices such as phone and tablets have in-built software that can automatically read the text aloud for you on this website.
Font size and zooming
The website has been optimised for you to zoom in and out, which also increases or decreases the font size.
Use the in-built controls of your browser, we’ve included some guidance and links below.
Photos and videos
All images have a meaningful description, known as ‘alt text’, which means it is read aloud when using a screen reader, for example.
Most of our videos are uploaded to our YouTube channel and include subtitles or captions. The videos are often embedded within a web page and can be played directly without needing to leave the website.
Documents and downloads
We generally try to provide information as content on the page for the best accessibility, however documentation and downloads are mainly available in Adobe’s Portable Document Format (PDF).
To view or print PDF documents you will need the free software Adobe Acrobat Reader. Read more about Adobe’s commitment to accessibility.
Pages on this website are optimised for printing.
If you’re using a keyboard, you can usually hold down Ctrl (or Command on Mac) and press P. This should open your browser’s print window to select where you’d like to print to.
Refer to Apple’s website for printing on an iPhone or iPad.